Privacy Policy

Who is responsible for the processing of your data?

MEDITERRANEO HOMES REAL STATE SERVICES SLU
Address : Avenida de la Estación nº5 left corner 1-8
CP 03003
Alicante.
CIF : B42603415
Phone : 673 622 221
Mail: info@mediterraneohomes.com

You can contact us in any way to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time.

WEB OR EMAIL CONTACTS

What data do we collect through the Web?

We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with information in the contact form, you will identify yourself so that we can contact you, in case be necessary.

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Information by electronic means, that relate to your request.
  • Commercial or event information by electronic means, as long as there is express authorization.
  • Carry out analysis and improvements on the Web, on our products and services. Improve our business strategy.

The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and click on the send button, the completion of the same will necessarily imply that you have been informed and granted expressly consent to the content of the clause attached to said form or acceptance of the privacy policy.

On the Web, it is allowed to subscribe to the Newsletter, if you provide us with an email address, to which it will be sent.

NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Web, it is allowed to subscribe to the Newsletter, if you provide us with an email address, to which it will be sent.

We will only store your email in our database, and we will proceed to send you emails periodically, until you request to unsubscribe, or we stop sending emails.

You will always have the option to unsubscribe, in any communication.

  • Manage the requested service.
  • Information by electronic means, related to your request.
  • Commercial or event information by electronic means, whenever it exists express authorization.
  • Carry out analysis and improvements in sending mailing, to improve our commercial strategy.

La aceptación y consentimiento del interesado: En aquellos casos donde para realizar una solicitud sea necesario cumplimentar un formulario y hacer un 'click' en el botón de enviar, la realización del mismo implicará necesariamente que ha sido informado y ha otorgado expresamente su consentimiento al contenido de la cláusula anexada a dicho formulario o aceptación de la política de privacidad.

If you do not check the privacy policy acceptance checkbox, the sending of the information will not be allowed. Normally it has the following formula:' I am over 14 and I have read and accept the Privacy Policy. '

CUSTOMERS

What data of yours do we use?

  • Preparation of the budget and follow-up of the same through communications between both parties.
  • Information by electronic means, related to your request.
  • Commercial or commercial information events by electronic means, provided there is express authorization.
  • Manage the administrative, communications and logistics services performed by the Responsible.
  • Billing and declaration of the appropriate taxes.
  • Carry out the corresponding transactions.
  • Control and recovery procedures.

SOCIAL NETWORKS CONTACTS

What data do we use from social networks?

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Contact you and create a community of followers.

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

How long are we going to keep personal data?

We can only consult or delete your data in a restricted way when we have a specific profile. We will treat them for as long as you leave us following us, being friends or giving 'I like', 'follow' or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself .

Do we include personal data of third parties?

No, as a general rule we only treat the data provided by the owners. If you provide us with third-party data, you must first, inform and request their consent to said people, or otherwise you exempt us from any responsibility for the breach of this requirement.

And data of minors?

We do not process data of minors age 14. Therefore, refrain from providing them if you do not have that age or, where appropriate, to provide data from third parties who do not have the aforementioned age. MEDITERRANEO GLOBAL SERVICES 2010, S.A.U. disclaims any responsibility for breach of this provision.

Will we carry out communications by electronic means?

  • They will only be made to manage your request, if it is one of the means contact information you have provided.
  • If we carry out commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, access, or authorized and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to those in charge of the treatment necessary for the execution of the agreement.

In case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security.

When it is We order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that requires them to maintain the same level of privacy as us.

Any international transfer of data when using American applications will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

What rights do you have?

  • To know if we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in cuIf so, we will only keep them in accordance with current regulations.
  • To carry your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
  • To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not treated you correctly.
  • To revoke consent for any treatment for the that you have consented, at any time.

If you modify any data, we appreciate that you communicate it to us to keep them updated.

Do you want a form for the exercise of Rights ?

  • We have forms for the exercise of your rights, ask us by email or if you prefer, you can use the ones prepared by the Spanish Agency for Data Protection or third parties.
  • These forms must be electronically signed or accompanied by a photocopy of the DNI.
  • If someone represents you, you must attach a copy of their DNI to us, or have them sign it with their electronic signature.
  • The Forms can be presented in person, sent by letter or by mail at the address of the Responsible at the beginning of this te xto.

How long does it take us to answer the Exercise of Rights?

It depends on the right, but a maximum of one month from your request, and two months if the issue It is very complex and we notify you that we need more time.

Do we treat cookies?

If we use other types of cookies than the necessary ones, you can consult the cookie policy in the link corresponding from the beginning of our website.

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